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The has not one, but three microphones for advanced background noise cancellation. It also has built-in Engage+ software that enables users to see if the customer's level of background noise, call duration, microphone position, and if muting is employed. Together, these solutions deliver visual dashboards with insights on audio performance and conversation patterns, to help you enhance agent and customer experience on every call. Leading monitoring solutions have gone one step further and integrated Jabra's insightful call analytics with their solutions, extending their value by enabling access call data together with other data within their monitoring solutions.
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