This is the first tripod I buy, and I'm very disappointed. First, the head holding the camera is made of plastic that looks and feels cheap. I haven't used it enough to experience durability issues though. I would ignore this if it wasn't for 2 bigger issues: My main complaint is that the head is not mounted correctly to the center arm, it's skewed at an angle, making pan impossible. I drew reference lines on the attached photo to illustrate this. The other problem is that the level bubbles are completely useless, they're not accurate at all. So I have to go by eye and use a separate level to adjust things.