Payment Methods
We accept payments via Bank Transfer, PayPal, Apple Pay, Google Pay, MobilePay, Bancontact, BLIK, EPS, iDEAL, Przelewy24, Swish and major credit and debit card providers such as MasterCard, Maestro, Visa, American Express, Diners Club, JCB. All orders must be paid in advance, before products can be shipped. All payments must be in EUR.
To order goods online and pay them via Bank Transfer, PayPal, Apple Pay, Google Pay, MobilePay, Bancontact, BLIK, EPS, iDEAL, Przelewy24, Swish and major credit and debit card providers such as MasterCard, Maestro, Visa, American Express, Diners Club, JCB, simply add your selected items to your basket, and proceed to the checkout, where you will be guided through the payment process.
Payments via bank transfer
Payment via bank transfer (direct deposit) is available for online and offline payments. If you would like to place your order offline (via telephone or email) and pay via bank transfer, please email your order to [email protected] or call us at +34 600 211741 with the following information:
- Your billing and delivery address.
- Your full name, phone number and email address.
- The list of items you'd like to purchase.
We will get back to you with a proforma invoice, and the directions for the final step to complete the direct deposit.
The following conditions apply for all electronic bank transfer payments:
- The exact amount must be paid.
- The payment must be identified by supplying the order number in the beneficiary reference section of the deposit slip or on the electronic transfer.
- The payment needs to be verified by our in-house accounts department and goods will only be dispatched on their verification. Only once the funds have reflected in our bank account, will the goods be allowed to leave the store.
Please note that bank transfer transactions can take up to 4 business days to clear into our account. We will process your order as soon as your payment has cleared. To ensure a speedy turn around time, please notify us once you have made the deposit, and always use the supplied order reference number.
Payment via debit or credit cards
Please note that there is a 3% bank transaction fee for all orders paid with debit or credit card. The transaction fee is calculated during the checkout process.
We accept most major debit and credit cards:
- MasterCard
- Maestro
- Visa
- American Express
- Diners Club
- JCB
We offer cardholders the highest level of security in online shopping,
irrespective of the type of card (credit or debit). All debit or credit card
payments are processed via Stripe and
Virtual Merchant Services. All
payment card information is entered exclusively on the bank’s 3D secure pages.
We as the merchant do not store, have access to or sight of the payments card
information. Should you select to pay with a payment card, you will
therefore be redirected to secure pages administered by the Stripe and Virtual Merchant
Services processing
centers and a bank with which we have reached a card acceptance arrangement.
The Verified by Visa and MasterCard SecureCode trademarks
displayed above allow each online purchase made with your payment card to
receive additional protection via 3D Secure security protocols. 3D
Secure is a unique service offered by MasterCard and Visa International
that uses a One Time Pin (OTP) to protect a cardholder against unauthorized use
of their card. Once Virtual Merchantted, your card number cannot be used for online
purchases at participating merchants without your One Time PIN (OTP). The OTP is
sent to your cell phone during payment as the final step to complete the
transaction.
- For more information on Mastercard SecureCode please visit
https://www.mastercard.us/en-us/consumers/features-benefits/securecode.html - For more information on “Verified by Visa” please visit
http://www.visaeurope.com/making-payments/verified-by-visa/
Payment via PayPal
PayPal stands as one of the most popular e-commerce payment systems, not only in Europe but also on a global scale. It accommodates a wide range of payment methods, including payment cards and electronic wallets.
The exceptional benefits of using PayPal include its advanced fraud protection measures, secure data encryption, instantaneous transfers, and user-friendly interface. Creating a PayPal account is a breeze and can be accomplished within minutes using just an email address.
However, it’s important to be aware of some downsides associated with PayPal. PayPal charges a 3% currency conversion cost on each transaction, which might be relatively higher compared to other payment systems.
Payment via Google Pay and Apple Pay
Google Pay and Apple Pay, as the names suggest, are payment services operated by tech giants Google and Apple. These convenient platforms allow users to link their payment cards to mobile apps, facilitating seamless online payments.
Payment via Revolut Pay
Revolut Pay is a fast, easy and secure way for customers to make transactions to businesses. It provides a single gateway for a business to accept payments made from any card, or the customer's Revolut bank account.
Consumers benefit from having their payment details stored for easy access. Revolut Pay also supports convenient experiences like express checkout, where users' address and delivery data are handled by Revolut to save the user from filling lengthy forms every time. Secure authentication allows us to support checkout in as little as 1 click.
Payment via iDeal
iDEAL is the most popular payment method for eCommerce transactions in the Netherlands. It is an online real-time bank transfer payment product that can be used by consumers with a Dutch bank account.
Payment via Bancontact
The Bancontact debit card is a popular payment method in Belgium and the most commonly used card in that country. It lets customers make real-time card transactions to buy products and services. A Bancontact card with is issued to customers who open a Belgian bank account. It is linked to a customer’s current account and is accepted in most retail stores in Belgium. Additionally customers can pay with their Bancontact app.
Payment via EPS
Electronic Payment Standard (EPS) is an Austrian online banking payment method operated by Stuzza, the Austrian Banking Association. EPS is a guaranteed payment method which lets shoppers make online payments via their online banking applications. The big advantage is their high security standards and shopper's confidence in the e-banking platforms.