Teradek Pro Care Elite Annual Subscription for Prism 859 Mobile Backpack with 2 x 5G Modems (V-Mount)

Teradek SLAE-10-2859-V2 Overview

Keep your Prism 859 Mobile Backpack with two 5G modems and V-mount battery plate protected with the Pro Care Elite Annual Subscription support plan from Teradek. Providing one year of coverage, this manufacturer protection plan extends the basic warranty for one year and provides 2-day repair time, advanced replacements, extended phone inquiry hours, and short email and voicemail response times. The plan also includes remote diagnostics and engineering support, firmware updates, on-site engineering support, and access to the Teradek knowledge base and tutorials.

NOTE: This plan is only available in the USA.

Priority Support

Get routed to high-priority queues for phone and email Monday-Friday.

Rapid Product Replacement

Your advanced replacement unit will be shipped as quickly as one business day.

Active Warranty

Extend your hardware warranty for every year you're part of Pro Care.

Technical Support

Talk to support reps with extensive knowledge of wireless and IP video devices.

Guides and Tutorials

Access Teradek's extensive knowledge base and video tutorials.

Guaranteed Repair Times

Have your unit repaired as quickly as two business days.